Reporting and custom dashboards
Dynamic dashboards leverage a wide range of analytics and insights to provide visibility into the member experience, while also delivering role-based, relevant information to the right people at the right time.
Loyalty leaders yield
36% higher ROA
than low performers
Robust reporting enables you to:
- Understand member sentiment and comment volumes over time
- Drill into specific themes to discover member pain points
- Compare performance metrics across the organization — sort by branch, region, department and more
- Understand survey engagement metrics, such as click-through percentage and response rate
- Easily transition from overall performance metrics and trending to detailed comments and employee-level reporting.
Find out how you can become a loyalty leader or keep building on the gains you’ve already made. Explore the services and assistance available to you from Member Loyalty Group.