Choosing the right metrics
Our program offers a range of metrics that measure and assess the member experience in different ways. We’ll help you identify the best approach to achieve your credit union’s specific goals. We also benchmark our data each quarter so you can see how you’re doing — where you excel or where improvement may be needed.
Loyalty leaders yield
net income per member
Find out how you can become a loyalty leader or keep building on the gains you’ve already made. Explore the services and assistance available to you from Member Loyalty Group.