Member Loyalty Group

Digital Experience Suite

Social Feedback

Pull social media into your member experience view. The social media component of our program aggregates feedback from numerous social channels and review sites and presents it alongside survey feedback for a unified voice of the member. See comments and ratings from Facebook, Google, Twitter and more.

  • View scores and trends for the overall organization or by location
  • See local competitor scores and reviews
  • Receive alerts for new or low score reviews, and respond right within the system