Guides & Reports

Q3 2021 Credit Union Industry Loyalty Benchmark

Providing a trustworthy member experience benchmark for the credit union industry is a core part of Member Loyalty Group’s mission. Request a copy of our latest benchmark overview to see:

  • Member Experience scores for credit unions and the banking industry as a whole
  • How Best-in-Class scores compare to the credit union average
  • Benchmarks for multiple business areas – branch, digital, new member and more

Built upon more than 7 million member surveys from credit unions across the country, we’re pleased to offer the most sophisticated benchmark reporting available today. Where might your credit union rank?

Request a Complimentary Copy