Satmetrix

Satmetrix
Access to immediate member feedback is a powerful tool. Behind that powerful tool is Satmetrix. In the credit union world, that tool is called the Net Promoter Score™ (NPS®).

Satmetrix is experienced in deploying successful customer loyalty programs that improve the customer experience and drive financial growth. In our case, they combine on-demand technology solutions with best practice expertise to successfully implement programs designed to collect and act on member feedback. Member information is collected and distributed in real-time allowing your people to rapidly respond to customer feedback, improving loyalty and increasing positive word of mouth.

The co-developer of Net Promoter®, Satmetrix has become a well-known name in the business world. In addition, Net Promoter has gained rapid adoption among business leaders and Fortune 500 companies due to its ease of adoption and transformational benefits.

We believe in Net Promoter and understand the genius behind the Satmetrix strategic team. We welcome you to join us, and grow your credit union through improved member loyalty.

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.