Loyalty Live in Las Vegas will be the first-ever credit union Net Promoter Score conference!
Imagine this:
- Two days at the Monte Carlo in Las Vegas
- Four amazing speakers, including: Satmetrix CEO Richard Owen, Zappos Insights Product Manager Richard Richman, NACUSO CEO Jack Antonini and author of Winning the Toughest Customer Delia Passi
- A tour of NPS stand-out Zappos.com, who boasts a 91% NPS
- Hands-on member experience design workshop with CUANM’s Denise Wymore
- Net Promoter Program best-practices from seasoned practicioners at SF Fire Credit Union and BECU
- Learn about the six key steps of the Net Promoter discipline from six credit union practicioners, facilitated by C. Meyers Corporation President John Meyers
- Amazing networking opportunities with credit union professionals that sponsor, manage and build Net Promoter Programs
One experience can’t afford to miss!
Visit the conference site to learn more.
